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Topic:Adress of the sender DinoDirect to receive my order


Reply to this topic Back to topic list (Replies:2 / Views: 2612)
  • Fernanda
    Member
    Posts:3
    5 DinoPoint™ gained for this post
    Adress of the sender DinoDirect to receive my order
    Posted: 05/31/2012 09:29 EST
    Hello,

    My order number is: 888393K9-DD
    The package enter in Brazil May 15th. It supposed to get to me in May 24th, but it didn't. When I contact the post office here in Brazil, they said that I need to inform the adress of destination and of the sender.

    So I need to know the adress of the DinoDirect that appear in the label, or seal, of my package. But Dino Direct don't respond the e-mail and in the live chat they didn't respond.

    Someone can help me? I need the adress of Dino Direct that appear in the package!
  • Mahhum
    (From New York)
    Member
    Posts:28
    1 DinoPoint™ gained for this post
    Adress of the sender DinoDirect to receive my order
    Posted: 06/26/2012 13:08 EST
    oh well thats too bad
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Adress of the sender DinoDirect to receive my order
    Posted: 05/31/2012 22:18 EST

    Quote Content

    Hello,

    My order number is: 888393K9-DD
    The package enter in Brazil May 15th. It supposed to get to me in May 24th, but it didn't. When I contact the post office here in Brazil, they said that I need to inform the adress of destination and of the sender.

    So I need to know the adress of the DinoDirect that appear in the label, or seal, of my package. But Dino Direct don't respond the e-mail and in the live chat they didn't respond.

    Someone can help me? I need the adress of Dino Direct that appear in the package!


    Dear Fernanda,

    Thanks for your information. As it is an oversea package, so it may take a little longer time to arrive your place. We have standard preparing time and delivery time for your package, please click here to have a look:http://www.dinodirect.com/help/standard-preparing-time-and-shipping-time/ As for the address, we will contact our related department to consult this matter. We will email you to offer you the address once we got any reply. Your patience would be highly appreciated. We believe that you would receive your package soon.

    Regards
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