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Topic:Charged twice


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  • Fiona
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Charged twice
    Posted: 06/14/2012 11:13 EST
    When I tried to use my debit card to make payment For my order I got an error message saying please enter a valid card no. So I logged into PayPal instead to pay. Having checked my bank account today I have discovered the payment has been taken twice, and need a refund to be arranged asap
  • DinoLily
    Administrator
    Posts:14422
    1 DinoPoint™ gained for this post
    Charged twice
    Posted: 06/14/2012 21:08 EST

    Quote Content

    When I tried to use my debit card to make payment For my order I got an error message saying please enter a valid card no. So I logged into PayPal instead to pay. Having checked my bank account today I have discovered the payment has been taken twice, and need a refund to be arranged asap


    Dear Fiona,

    Thanks for your information. We found that you paid twice for order 95599554-DD. We will contact our related department to refund the money to you. You will receive a notification Email in the next 2 working days after the refund has been made. We urgently wish to have other chances to do business with you in the near future.

    Do you want to win giftcard? If so, please place orders with this link: ( the order amount should be above $50):http://www.dinodirect.com/currency-USD.html?Code=MJI3MZG5MZE5NDC0NDU3. Then post your order numbers here, we would like to give you a giftcard valued $3 as reward. The giftcards are limited so you had better hurry while there's still time!

    If you have any further questions, please feel free to contact us. Wish you have a nice day.

    Regards
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