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Topic:Package never received


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  • Luiz
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Package never received
    Posted: 05/29/2012 07:13 EST
    Srs,

    I still waiting for the order 57C89576-DD that I made on 03/21/2012. Unitl today anything was delivered at my home

    what´s happenning?


    Tracking NO EE503848602CN

    And I would like to know if i will receive my

    Shipping & Handing: US$ 18.69
    money of


    back

    Luiz

  • DinoLily
    Administrator
    Posts:14429
    1 DinoPoint™ gained for this post
    Package never received
    Posted: 05/29/2012 21:23 EST

    Quote Content

    Srs,

    I still waiting for the order 57C89576-DD that I made on 03/21/2012. Unitl today anything was delivered at my home

    what′s happenning?


    Tracking NO EE503848602CN

    And I would like to know if i will receive my

    Shipping & Handing: US$ 18.69
    money of


    back

    Luiz



    Dear Luiz,

    Thanks for your information. We found that this product(Stylish Spring Handle Dog Leash Collars) has been sent out on March 27th. According to the tracking number, it shows that you have signed for it on May 8th. If you don't receive it, please contact your local logistics company to have a check. The product(Dot Flower Lace Dog Bed) is temporarily out of stock, we are afraid that it will not be back in stock for a short time. Please contact our customer service via live chat at http://www.dinodirect.com/customerhelp/currency-AUD.html?customtype=2. Your cooperation and understanding would be highly appreciated.

    Regards
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