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Topic:I choose UPS but it was sent by DHL - WHY??

Solid Lapel Collar Zipper Hooded Pockets Women Overcoat...
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  • Rosemarie
    5 DinoPoint™ gained for this post
    I choose UPS but it was sent by DHL - WHY??
    Posted: 11/15/2011 10:17 EST
    I did not want my product shipped by DHL! they deliver when I'm not home and the pick up location is 2 hours away (in a very lonely location) I don't have a car! I paid EXTRA for UPS because of this and today I received my tracking number for DHL! WHY? There's no way I'll be able to get my package.
  • DinoLily
    1 DinoPoint™ gained for this post
    I choose UPS but it was sent by DHL - WHY??
    Posted: 11/15/2011 23:11 EST
    Dear Rosemarie,

    So sorry to the inconvenience caused.We changed your shipping method to DHL because of the weight of your product,DHL is more safe to deliver it.Our related department should confirm that you can receive your package sucessfully,your understanding would be highly appreciated.

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