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Topic:Order not received

Cotton Bow Layered Short Sleeve Long Lolita Cosplay Dre...
USD$ 68.99
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Reply to this topic Back to topic list (Replies:1 / Views: 207)
  • M
    5 DinoPoint™ gained for this post
    Order not received
    Posted: 12/04/2011 00:53 EST
    Order code: 89734396-DD
    I placed an order on October 5, 2011 for a product that was shipped nearly a month later. I have still not received it. After contacting Canada Post, they told me that postal regulations require that you (the sender) must contact your postal administration to initiate an investigation. Can you please do this as soon as possible?
  • DinoLily
    1 DinoPoint™ gained for this post
    Order not received
    Posted: 12/05/2011 02:40 EST
    Dear M,

    So sorry to the inconvenience caused.As for this issue,our CS department is more professional to anwser your questions.In order to provide you with better service,please enter our customer service and select the topic for your request.It will be handled by our customer service representative within 24 hours.Your cooperation would be highly appreciated.

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