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Topic:How to get the "trac"?


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  • Sergiy
    Member
    Posts:5
    5 DinoPoint™ gained for this post
    How to get the "trac"?
    Posted: 10/08/2012 14:57 EST
    How to get the check more tracking information about may order status? The order option is not available.

    Thanks.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    How to get the "trac"?
    Posted: 12/25/2012 01:33 EST

    Quote Content

    Thanks. How many days does it usually take for the tracking number to appear since the date of purchase?



    Hi, rick
    We can offer you tracking number once we send the order out. So there is no exact time-frame for the tracking number. But no worry, we will send our customers shipping confirmation email once we sent orders out. Meanwhile, customers can log into their account to check the order status.
  • rick
    Member
    Posts:70
    1 DinoPoint™ gained for this post
    How to get the "trac"?
    Posted: 10/09/2012 07:10 EST
    Thanks. How many days does it usually take for the tracking number to appear since the date of purchase?
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    How to get the "trac"?
    Posted: 10/08/2012 22:16 EST
    Seems nothing to do with the item you put here, ah?
    Anyway, if you want to know your order status, you may log in your registered account on out site and then, othe dashboard and under My Order - Order History, you will get all your information.

    Or, here's another way, that's to contact our aftersale collegue at http://www.dinodirect.com/customerhelp/.
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