this isn't foreign for them...i bought a dress from here for my engagement, and when it came it wasnt the size i ordered, not did it look like the dress i ordered.
it looked like a 5 year old sewed it...
and then when you ask for a refund, they give you nothing, except after you plead for weeks, they might give you 50% or less
We think we have solved all problems in your order. We have refunded your payment, and we also sent you the giftcard to compensate you the returning shipping fee. So in our defense, we had done our best to solve problems for you. Please confirm the refund and the giftcard.
Meanwhile, our dinodirect is a reputable and responsible company, we will do everything to keep our customers happy.