Hi, My order arrived today but the horse inside the glass ball has broken off. I have tried to open a case with DinoDirect, but each time I do it says I am not an iDino member (nor do I wish to become one) surely there is a way to sort this out without me having to pay to become a member. Please help!!
We are sorry for the inconvenience it may cause you. You can contact our 7*24 cs center on this link:
. They will be so glad to help you with your issues.