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Topic:Defective flashlight


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  • Miguel
    Member
    Posts:14
    5 DinoPoint™ gained for this post
    Defective flashlight
    Posted: 04/08/2012 15:34 EST
    From 53497398-DD order in which included two flashlights TANK007 E09,
    One did not work and the other is just broken.
    DD have sent another flashlight for the former.
    I hope that with this flashlight behaves in the same way.
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Defective flashlight
    Posted: 04/09/2012 00:54 EST

    Quote Content

    From 53497398-DD order in which included two flashlights TANK007 E09,
    One did not work and the other is just broken.
    DD have sent another flashlight for the former.
    I hope that with this flashlight behaves in the same way.


    Dear Miguel,

    We do regret to hear that there is something wrong with your products. We have comprehensive return process to protect customers' interests. View more details here:http://bit.ly/rPJDJL, we would like to apply the compensation for the damaged items.We have replied your RMA case to give you a reply, would you please have a check? Please keep in touch with us via RMA case, we would do what we can do to help you out. Your cooperation would be highly appreciated. Please don’t let this small issue bother you. Have a wonderful day as always.

    Regards
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