Hi Daniel, we'd like to explain to you about this issue. Your order 46484R5W-DD was made on Sep 10 and shipped out on Sep 14 with tracking number EE667317803CN by EMS which usually takes about 5 t0 10 working days to arrive after shipping. Then, we tracked on http://www.parcelforce.com/
with EE667317803CN, and found your package is awaiting for Customs clearance.
Please see the attachment below: