I ordered a gift card the other day and I received a strange email saying I needed to send a screenshot of the paypal transaction page, so I did. But I still haven't received the gift card.
Thanks for your post. We apologize for any delay, while we have tried to contact you to confirm some information. In order to authenticate the payment and ensure the secure usage of every customer’s PayPal account, you should provide us the screenshot of the payment confirmation email from Paypal. Thanks so much for your cooperation. However, there would be delay for the whole processing. We will send you the giftcard as soon as possible. Would you please kindly wait more time for that? Thanks in advance.
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