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Topic:Had to pay extra for customs because of the shipping change


Reply to this topic Back to topic list (Replies:6 / Views: 1041)
  • Mahima
    Member
    Posts:51
    5 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 10/10/2012 02:15 EST
    For my order: 786993A3-DD, I had chosen FedEx, but one of the packages had to be delivered via Regular Mail. This package got opened by customs because of the electronic item (which I had received as a free gift for iDinor), and now I have to pay custom duty for the item. The custom duty is double the price of the item. :(

    I know dinodirect has no control over custom duties, but if they hadn't changed the shipping method, I would have gotten my item without any extra charges :(

    I haven't gotten the package yet, but I called them up and they said that I have to pay extra to get the package :(
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 12/20/2012 02:54 EST

    Quote Content

    For my order: 786993A3-DD, I had chosen FedEX.

    For three items, the shipping method was changed to Regular Mail with tracking. (RA621449048CN).

    These three items were:

    SKU:X00010BQOE
    SKU:A194200CLD
    SKU:A0302000RR

    SKU:A0302000RR was Gornzon Easter Egg Shape Tumbler USB Speaker for MP3 MP4 Laptop PC (COst: USD 3.39)

    Because of this item, the customs made me pay Rs. 325 (USD 6.16).








    [Q][Q]For my order: 786993A3-DD, I had chosen FedEx, but one of the packages had to be delivered via Regular Mail. This package got opened by customs because of the electronic item (which I had received as a free gift for iDinor), and now I have to pay custom duty for the item. The custom duty is double the price of the item. :( I know dinodirect has no control over custom duties, but if they hadn't changed the shipping method, I would have gotten my item without any extra charges :( I haven't gotten the package yet, but I called them up and they said that I have to pay extra to get the package :(


    Could you advise which package was detained by the customs?
    Or you may tell us what you have got so that we may know which one has problem.[/Q][/Q]


    Hi, Mahima
    About the customs issues, please understand that we can not prevent customs' inspection. But all packages we sent out which we did our best to reduce the risk of inspection. And if you have items which were seized by customs, please contact your customs to know how to get the items. Normally, if you have items seized by them, they will send you emails about it or mail you the customs' receipt, maybe you can check it.

  • Simon
    Member
    Posts:16
    1 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 10/22/2012 11:03 EST
    Happened to me several times too.
    Sucks!
  • Mahima
    Member
    Posts:102
    1 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 10/22/2012 08:10 EST
    For my order: 786993A3-DD, I had chosen FedEX.

    For three items, the shipping method was changed to Regular Mail with tracking. (RA621449048CN).

    These three items were:

    SKU:X00010BQOE
    SKU:A194200CLD
    SKU:A0302000RR

    SKU:A0302000RR was Gornzon Easter Egg Shape Tumbler USB Speaker for MP3 MP4 Laptop PC (COst: USD 3.39)

    Because of this item, the customs made me pay Rs. 325 (USD 6.16).









    Quote Content

    [Q]For my order: 786993A3-DD, I had chosen FedEx, but one of the packages had to be delivered via Regular Mail. This package got opened by customs because of the electronic item (which I had received as a free gift for iDinor), and now I have to pay custom duty for the item. The custom duty is double the price of the item. :( I know dinodirect has no control over custom duties, but if they hadn't changed the shipping method, I would have gotten my item without any extra charges :( I haven't gotten the package yet, but I called them up and they said that I have to pay extra to get the package :(


    Could you advise which package was detained by the customs?
    Or you may tell us what you have got so that we may know which one has problem.[/Q]
  • Mahima
    Member
    Posts:102
    1 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 10/19/2012 04:16 EST

    Quote Content

    [Q][Q]For my order: 786993A3-DD, I had chosen FedEx, but one of the packages had to be delivered via Regular Mail. This package got opened by customs because of the electronic item (which I had received as a free gift for iDinor), and now I have to pay custom duty for the item. The custom duty is double the price of the item. :( I know dinodirect has no control over custom duties, but if they hadn't changed the shipping method, I would have gotten my item without any extra charges :( I haven't gotten the package yet, but I called them up and they said that I have to pay extra to get the package :(


    Could you advise which package was detained by the customs?
    Or you may tell us what you have got so that we may know which one has problem.[/Q]


    For my order: 786993A3-DD, I had chosen FedEX.

    For three items, the shipping method was changed to Regular Mail with tracking. (RA621449048CN).

    These three items were:

    SKU:X00010BQOE
    SKU:A194200CLD
    SKU:A0302000RR

    SKU:A0302000RR was Gornzon Easter Egg Shape Tumbler USB Speaker for MP3 MP4 Laptop PC (COst: USD 3.39)

    Because of this item, the customs made me pay Rs. 325 (USD 6.16).[/Q]


    :( No reply from DinoLily yet
  • Mahima
    Member
    Posts:102
    1 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 10/12/2012 02:10 EST

    Quote Content

    [Q]For my order: 786993A3-DD, I had chosen FedEx, but one of the packages had to be delivered via Regular Mail. This package got opened by customs because of the electronic item (which I had received as a free gift for iDinor), and now I have to pay custom duty for the item. The custom duty is double the price of the item. :( I know dinodirect has no control over custom duties, but if they hadn't changed the shipping method, I would have gotten my item without any extra charges :( I haven't gotten the package yet, but I called them up and they said that I have to pay extra to get the package :(


    Could you advise which package was detained by the customs?
    Or you may tell us what you have got so that we may know which one has problem.[/Q]


    For my order: 786993A3-DD, I had chosen FedEX.

    For three items, the shipping method was changed to Regular Mail with tracking. (RA621449048CN).

    These three items were:

    SKU:X00010BQOE
    SKU:A194200CLD
    SKU:A0302000RR

    SKU:A0302000RR was Gornzon Easter Egg Shape Tumbler USB Speaker for MP3 MP4 Laptop PC (COst: USD 3.39)

    Because of this item, the customs made me pay Rs. 325 (USD 6.16).
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Had to pay extra for customs because of the shipping change
    Posted: 10/12/2012 02:01 EST

    Quote Content

    For my order: 786993A3-DD, I had chosen FedEx, but one of the packages had to be delivered via Regular Mail. This package got opened by customs because of the electronic item (which I had received as a free gift for iDinor), and now I have to pay custom duty for the item. The custom duty is double the price of the item. :( I know dinodirect has no control over custom duties, but if they hadn't changed the shipping method, I would have gotten my item without any extra charges :( I haven't gotten the package yet, but I called them up and they said that I have to pay extra to get the package :(


    Could you advise which package was detained by the customs?
    Or you may tell us what you have got so that we may know which one has problem.
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