I sent this email 3/6/12 and have not yet received any response whatsoever. I have no idea what I will be receiving in the mail, when it will get here, or how to track it. And it looks like the only way I can LiveChat is to pay to be a member? Horrible customer service!!
Order # 62IC2866-DD 1. I received confirmation of my order shipping, but the picture sent to me is NOT what I ordered. I ordered camo pants and the picture was of pencil sharpeners!!! Please advise!! 2. I also received tracking information for my package and the email stated to use the websites provided to track my package...but there were NO website links provided!! Please advise ASAP.'
On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us.Our help center is available 7*24,if you have any questions about your order,please feel free to contact us.What's more,all customers can contact us via live chat,the live chat is not only for iDinor member.As for your order,we have shipped out your product(BeautyCollection Women Cotton Camouflage Cargo Pants ) on March 4,it would take 7-14 business days to arrive.Please track your order at here:
,it may take several days to display on this site,due to the international dispatch delay.We believe that you would receive your order soon.