Se meu produto demora mais que o tempo estimado alguma coisa a loja faz pelo cliente?
yes, you can contact with Dinodirect for investigen about why the delay.
I went through the same thing and i stay in contact them, and today I received my purchase in perfectly. First contact through the forum, but it is easier, personal and direct if you write through the tab My Account, My inbox, open a case and you explain the situation. They investigated the delivery delay and was informed me constantly, and even gave me the option to request a refund.