[Q]months ago, i bought some things and after a time of not arrived me, so I open a case, I was informed and given the option of a refund, but later I was informed that I was get my purchase in next days, so I waited and finally got my purchase, so I reported about this and closed the case.
This I mention, because checking the status of another purchase I made in these days, I've noticed that on previous purchase, which already i received, see in the status order "Partial refund", and details of that purchase appears they are waiting to be approved. But, I tell you i have really received this purchase, so there is no need for refund or resend the order 33304826-DD.
what it i don't have noticed in my account are the dinopoins by my purchase to order 8Y086897-DD
About the order 33304826-DD, we will contact the related department to confirm the partial refund for you.
Meanwhile, about the points in order 8Y086897-DD, we are checking the system right now, please wait for our reply.
Don't have problem with the order 33304826-DD, because the state is no longer listed as pending, received my purchase, all it's OK.