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Topic:Customer service ignore me.


Women Cotton Long Batwing Sleeve Dress
SKU:A193000ABB
USD$ 15.39
+
Worldwide Free Shipping
Reply to this topic Back to topic list (Replies:7 / Views: 1380)
  • Aleksejs
    Member
    Posts:10
    5 DinoPoint™ gained for this post
    Customer service ignore me.
    Posted: 02/03/2011 17:44 EST
    I added my request on 01.02.11, and there still is no any reaction. I received defective item, described the problem, made a photo of it, and send it to you. Hallo? Anybody?
  • Ana
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    Customer service ignore me.
    Posted: 06/06/2011 20:25 EST

    Quote Content

    I added my request on 01.02.11, and there still is no any reaction. I received defective item, described the problem, made a photo of it, and send it to you. Hallo? Anybody?


    I did too!!!! this site its horrible!!!!!!!!! mine was made for a little kid, nothing as the picture!
  • Aleksejs
    Member
    Posts:8
    1 DinoPoint™ gained for this post
    Customer service ignore me.
    Posted: 02/06/2011 04:57 EST

    Quote Content

    Aleksejs,

    Thank you for choosing direct dino, for the place where a horrible customer service fills a horrible product.

    We will need both a picture of you wearing the dress, along with a photo of you without the dress.

    Everyone will review and vote on decision upon arrival.

    Please thank for you to money once again.

    -The friend who directs it your best -

    DinoDean



    An interesting policy .. now I have to wait until the girlfriend came home from trip, make her fell like some kind of cheater..because making a evidence of fact. This is the last time i purchase something in dinodirect. Thank you.
  • DinoDean
    Member
    Posts:106
    1 DinoPoint™ gained for this post
    Customer service ignore me.
    Posted: 02/06/2011 01:35 EST
    Aleksejs,

    Thank you for choosing direct dino, for the place where a horrible customer service fills a horrible product.

    We will need both a picture of you wearing the dress, along with a photo of you without the dress.

    Everyone will review and vote on decision upon arrival.

    Please thank for you to money once again.

    -The friend who directs it your best -

    DinoDean
  • Aleksejs
    Member
    Posts:8
    1 DinoPoint™ gained for this post
    Customer service ignore me.
    Posted: 02/05/2011 16:06 EST

    Quote Content

    [Q]I added my request on 01.02.11, and there still is no any reaction. I received defective item, described the problem, made a photo of it, and send it to you. Hallo? Anybody?


    Hi,Aleksejs

    We are regretting to tell you that we did not receive your email or picture. Could you please resend the picture to our email address fastsupport@dinodirect.com. Once we confirm it, we will give you a satisfactory answer. Your cooperation will be highly appreciated by us.[/Q]

    Done.. pictures with defect and describe have been sent to fastsupport@dinodirect.com.
    Thanks!
  • DinoJason
    administrator
    Posts:1486
    1 DinoPoint™ gained for this post
    Customer service ignore me.
    Posted: 02/04/2011 17:49 EST

    Quote Content

    I added my request on 01.02.11, and there still is no any reaction. I received defective item, described the problem, made a photo of it, and send it to you. Hallo? Anybody?


    Hi,Aleksejs

    We are regretting to tell you that we did not receive your email or picture. Could you please resend the picture to our email address fastsupport@dinodirect.com. Once we confirm it, we will give you a satisfactory answer. Your cooperation will be highly appreciated by us.
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