From 53497398-DD order in which included two flashlights TANK007 E09,
One did not work and the other is just broken.
DD have sent another flashlight for the former.
I hope that with this flashlight behaves in the same way.
We do regret to hear that there is something wrong with your products. We have comprehensive return process to protect customers' interests. View more details here:http://bit.ly/rPJDJL, we would like to apply the compensation for the damaged items.We have replied your RMA case to give you a reply, would you please have a check? Please keep in touch with us via RMA case, we would do what we can do to help you out. Your cooperation would be highly appreciated. Please don’t let this small issue bother you. Have a wonderful day as always.