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Topic:Dino points for delayed order
Reply to this topic Back to topic list (Replies:2 / Views: 167)
  • Tet-Yoon
    Member
    Posts:5
    5 DinoPoint™ gained for this post
    Dino points for delayed order
    Posted: 02/08/2012 01:56 EST
    Hi, does Dinodirect still offer Dino points if it takes more then 3 days for the order to be shipped? I'm sure I saw this somewhere a few days ago but can't find it anymore. My order is only partially shipped after 7 days (or 5 working days).

    Cheers
    Quote and Reply
  • Tet-Yoon
    Member
    Posts:13
    1 DinoPoint™ gained for this post
    Dino points for delayed order
    Posted: 02/08/2012 15:30 EST

    Quote Content

    Dear Tet-Yoon,

    For Processing compensation, DinoDirect will send DinoPoint to our customers for logistics delay as our apology.Sure,we still offer dinopoints.However,as system problem,those points would show up in your account several days later,there would be delay for that.Please check your account several days later,sorry to the inconvenience caused.

    Regards


    Thanks for you reply. I will wait for the Dinopoints
    Quote and Reply
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Dino points for delayed order
    Posted: 02/08/2012 04:26 EST
    Dear Tet-Yoon,

    For Processing compensation, DinoDirect will send DinoPoint to our customers for logistics delay as our apology.Sure,we still offer dinopoints.However,as system problem,those points would show up in your account several days later,there would be delay for that.Please check your account several days later,sorry to the inconvenience caused.

    Regards
    Quote and Reply
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