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Topic:Explain please during what time to expect my order № 8152V397-DD which...


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  • Roman
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Explain please during what time to expect my order № 8152V397-DD which...
    Posted: 09/22/2012 02:34 EST
    Hello company DinoDirect.
    Explain please during what time to expect my order № 8152V397-DD which have been confirmed on September, 6th, 2012. You have answered, that the given product is in a great demand and therefore you cannot send it to the specified term. From the date of acknowledgement there have already passed 16 days. Though on preparation and sending of a parcel at you term from 3-7 days is specified. If you do not have available given product, whether is possible
    To send alternative to my order at the same cost or hardly more cheaply that my order has reached faster. Or I ask to return money for my order. In in advance Thanks!
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Explain please during what time to expect my order № 8152V397-DD which...
    Posted: 09/24/2012 02:44 EST
    Hey Roman, thx for purchasing from us.
    We are sorry for any delay but we tried our best to arrange you shipping.
    We checked your order and we are glad to tell you that it has been shipped out today. Here is a tracking number for you,it's RA621441659CN and you may check the details on http://portal.kazpost.kz/wps/portal.

    BTW, it usually takes about 3 to 5 working days for preparation before shipping and then, 3 to 7 working days to arrive by express shipping like DHL, UPS and Fedex, etc while about 5 weeks to Kazakhstan by Regular Mail Service.
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