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Topic:Free Tracking Number
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  • Nishit
    Member
    Posts:20
    5 DinoPoint™ gained for this post
    Free Tracking Number
    Posted: 02/07/2012 17:03 EST
    Hello,

    As we are all aware that so many customer does not receive their parcels, then why DinoDirect is not offering a free Tracking number with every order ?

    If you would like to provide quality service then this is a must.

    This is just a suggestion from my side as a customer.

    Thanks
    Quote and Reply
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Free Tracking Number
    Posted: 02/08/2012 01:21 EST
    Dear Nishit,

    Thanks for the advice. We will take it into our consideration. If any update on your advice, we will keep you posted.Once we shipped out order,we will email customer the tracking number if customers have paid for the 2 dollar insurance fee or choose UPS,DHL.please click here to have a look:http://www.dinodirect.com/help/missing-time/currency-MYR.htmlWe have standard time for missing package,if your order does not arrive after the estimated missing time,please contact our customer service via live chat at http://bit.ly/ndJyA9,we will give you a best solution then,please do not worry.Thanks again for your attention.

    Regards
    Quote and Reply
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