Posted: 01/05/2013 01:32 EST
We are sorry for the inconvenience it may cause you. We will do our best to fix your issue.
Also we need to make it clear that we can not delete customers' emails and we show products' reviews on home page no matter reviews are positive or negative. About the pictures on our home page, all are based on the products, but because of different computer resolution, light and some other reasons, the real objects would be a little different from the picture we have shown. Hope you can understand.
As to your order, would you please confirm with us, you want to return us all items in the order or just few items (if you want to return us few items, please offer us the sku you want to return)? We will offer you solution once we get your reply.