[Q]Hey Padmanabhan, we are sorry for hear that. Actually, it'll be better for you to contact right after the item went wrong, before you have it fixed. Usually we will give you solution if you gave us detailed information of the problem. Anyway, considering it's your first purchase and you've used it for 10 days, how about we offer you $10 giftcard so that you can use to order via http://www.dinodirect.com/?Code=OTIYNTQZOTK0NJIXODA5? If you accept, we will email you the card number and password as soon as get your reply.
Dear Sir, Thank you very much for your helpful reply. I will avail the 10 $ gift card offered by you and kindly convey the procedure to avail this while ordering. Regards, G.Padmanabhan[/Q]
$10 USD has been emailed to your account for order 8U338883-DD.
You may apply it at the payment page after you reach to check-out.
for your new order.