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Topic:Get my money back
Reply to this topic Back to topic list (Replies:5 / Views: 267)
  • Romy
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    Get my money back
    Posted: 02/05/2012 11:54 EST
    hello,
    my ordernumber is 15200V2J-DD.
    I got an e-mail that one item is out of stock, i'd like to choose option 3 (refund my money as soon as possible)
    the item that is out of stock: Chiffon Women Lace Tailored Long Sleeve Jackets Coffee S EUR€ 52.37 x 1
    so I want to cancel this item.

    ---------------
    This is what I have sent months ago, and I haven't got my money back. So please give my money back as soon as possible.
  • Graeme
    Member
    Posts:51
    1 DinoPoint™ gained for this post
    Get my money back
    Posted: 02/09/2012 15:20 EST
    yeap another who has lost their money to Dino sorry to hear. Their customer service is crap...Dino are now a scam to rip you of...I hope it works out for you
  • Karen
    Member
    Posts:13
    1 DinoPoint™ gained for this post
    Get my money back
    Posted: 02/09/2012 07:37 EST
    Hi Rommy,
    Don't be suprised if they come up with another reason why they wont be able to help you. The supervisor needs to handle this problem etc. Keep on top of them. Good Luck
  • Karen
    Member
    Posts:13
    1 DinoPoint™ gained for this post
    Get my money back
    Posted: 02/09/2012 07:34 EST
    Hi Rommy, They will come up with another reason not to be able to help you. My supervisor needs to deal with this problem etc and they wont contact you
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Get my money back
    Posted: 02/06/2012 02:53 EST
    Dear Romy,

    Sorry to keep you waiting for so long.We need confirm some information from you first.Would you please contact our customer service via live chat at http://bit.ly/ndJyA9?Then we will arrange the refund for you.Your cooperation would be highly appreciated.

    Regards
  • richard
    Member
    Posts:59
    1 DinoPoint™ gained for this post
    Get my money back
    Posted: 02/05/2012 12:19 EST
    Hi Romy, sorry to here that but they have a chat support available so you could give your details in private to their employees.
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