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Topic:Gift card offer
Reply to this topic Back to topic list (Replies:1 / Views: 162)
  • Graeme
    Member
    Posts:22
    5 DinoPoint™ gained for this post
    Gift card offer
    Posted: 02/01/2012 04:04 EST
    The faulty item they sent and wont do anything about has had a new twist...They are offering me $20 c0mpensation for the item that doesnt work, I paid $60, first off they offered $30 and when I rejected this said they could only offer $15. How good is this for service a scam to make money from people buying from them...and they want me to take it to a repairer at my expense...no repairer will touch it...
    Quote and Reply
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Gift card offer
    Posted: 02/01/2012 04:16 EST
    Dear Graeme,

    We have checked your RMA case,our CS department is dealing with your RMA case now.Please keep in touch with our RMA team,they will decide the solution according to your choice.we have comprehensive return process to protect customers' interests.View more details here:http://bit.ly/rPJDJL.We are a growing company.There is still a long way ahead of us.We will spare no efforts
    to make us the better one for you.Your understanding would be highly appreciated.

    Regards
    Quote and Reply
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