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Topic:GiftCard


Reply to this topic Back to topic list (Replies:3 / Views: 584)
  • De
    VIP
    Posts:9
    5 DinoPoint™ gained for this post
    GiftCard
    Posted: 10/02/2012 11:47 EST
    I have a giftcard (gg4ywfg930), I tried to make a purchase with this giftcard to pay a part and the rest on credit card, but then canceled because there was no balance on my credit card, but the balance has not returned to the giftcard. Can you guys verify this?
  • DinoLily
    Administrator
    Posts:14422
    1 DinoPoint™ gained for this post
    GiftCard
    Posted: 10/12/2012 01:16 EST
    Usually, after you removed the unpaid order which you no longer need, giftcard will be back and become valid again.
    The only thing you need to do is to log on your account, find out the unpaid order under Order History and remove it.
  • De
    VIP
    Posts:9
    1 DinoPoint™ gained for this post
    GiftCard
    Posted: 10/03/2012 10:46 EST
    The value returned :D
  • Mahima
    Member
    Posts:102
    1 DinoPoint™ gained for this post
    GiftCard
    Posted: 10/02/2012 23:19 EST
    Ask via online chat.Tell them the issue. They will provide you a new giftcard :)

    Happened to me too.


    Quote Content

    I have a giftcard (gg4ywfg930), I tried to make a purchase with this giftcard to pay a part and the rest on credit card, but then canceled because there was no balance on my credit card, but the balance has not returned to the giftcard. Can you guys verify this?
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