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Topic:Have to agree, dinotdirect is getting worse.


Reply to this topic Back to topic list (Replies:3 / Views: 662)
  • Hong
    Member
    Posts:8
    5 DinoPoint™ gained for this post
    Have to agree, dinotdirect is getting worse.
    Posted: 09/26/2012 11:37 EST
    It was good in the past. but now getting worse and worse. My order took 23 days to be shipped, and then probably another 3-4 weeks to be delivered.

    I seriously think they should stop doing all those crappy sales and put some time for their customers.
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Have to agree, dinotdirect is getting worse.
    Posted: 09/28/2012 21:54 EST

    Quote Content

    but I got an email this morning, saying "Your Order # E3921794-DD Has Been Shipped Out." is that a system glitch? it took the system 22 days to send the email out? well, it's still faster than the package. Alright, just kidding, hope it will arrive soon.


    understanding is always highly appreciated.
  • Hong
    Member
    Posts:8
    1 DinoPoint™ gained for this post
    Have to agree, dinotdirect is getting worse.
    Posted: 09/27/2012 01:56 EST
    but I got an email this morning, saying

    "Your Order # E3921794-DD Has Been Shipped Out."

    is that a system glitch? it took the system 22 days to send the email out? well, it's still faster than the package. Alright, just kidding, hope it will arrive soon.
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Have to agree, dinotdirect is getting worse.
    Posted: 09/27/2012 01:39 EST
    Sorry to hear that Hong.
    We are wondering whether there's misunderstanding as we checked your order history but all had timely shipping, for example the lastest order E3921794-DD made on Sep 4 was shipped out the same day.
    But as to delivery time, it depends on shipping method and shipping destination. Hope you understand.

    Anyway, if there's still problem, we do hope you could tell us the exact order number so that we may rechecked for more details.
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