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Topic:Indecent proposal - not a film but a complaint
Reply to this topic Back to topic list (Replies:5 / Views: 412)
  • ELISIARIO
    Member
    Posts:6
    5 DinoPoint™ gained for this post
    Indecent proposal - not a film but a complaint
    Posted: 02/05/2012 15:22 EST
    Beware DinoDirect. To avoid loss, common in my country (Brazil), I always ask to send goods (US$ 50 value in this case) with tracking code. What happens? DinoDirect "forgot" to include tracking, even though charged US$ 2 for the service ("insurance"). The incredible proposal received when I complained:: US$ 2 return for DinoDirect's error (and, of course, loss of the goods not arrived, what certainly will occur). Nice good fellows... I questioned the proposal and I'm waiting...
  • ELISIARIO
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Indecent proposal - not a film but a complaint
    Posted: 03/27/2012 09:10 EST
    Pay attention: never, never buy at DinoDirect, if you do not want to lose what you paid. DinoDirect is showing that is not a serious company (Nunca, nunca compre na DinoDiret, a menos que tenha voca??o para perder dinheiro. DinoDirecto está mostrando que n?o é uma empresa séria.
  • ELISIARIO
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Indecent proposal - not a film but a complaint
    Posted: 03/27/2012 08:52 EST
    DinoDirect jokes with the customer and makes them clowns. I paid for a tracking code and by a sloppiness/error of Dino Direct the item was sent (if sent...) without any tracking! AND I PAID FOR THAT RASTREABILITY CODE. After two months, nothing received, of course. In a recent complaint DinoDirect gave me a fake tracking number. I repeat: beware of DinoDirect unless you are destined to lose money.
  • ELISIARIO
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Indecent proposal - not a film but a complaint
    Posted: 02/23/2012 13:48 EST
    Just half a solution. Yes, I confirm that I received 3 of 4 items ordered, with tracking ("insurance") code, AS I ASKED AND PAID. The fourth one (SKU A0415000VB - almost half of the value order) was sent, if so, with no tracking by exclusive and inadmissible error of DinoDirect and, of course, never received. The misssing item means half of the order value lost! Really, I don't accept my financial loss and ask for a solution, under penalty of losing all credibility in DinoDirect,mine and of my community.
  • ELISIARIO
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Indecent proposal - not a film but a complaint
    Posted: 02/23/2012 13:28 EST
    Half solution. Received items sent with rastreability code (3 items of 4 ordered, MEANING half the total value),BUT NOT "Multifunction Mobile Battery Chargers for Sumsung i9100 I9188 - SKU:A0415000VB"
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Indecent proposal - not a film but a complaint
    Posted: 02/06/2012 03:15 EST

    Quote Content

    Dear ELISIARIO,

    On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us.As for your order:39875F59-DD,it has been shipped out separately on Feb 4.There is tracking number for one of the packages:RC081108084HK.and you can track your order on the following sites for more detailed information: http://sc.hongkongpost.com/gb/app3.hongkongpost.com/CGI/mt/enquiry.jsp
    It may take several days to display on this site, due to the international dispatch delay.We believe that you would receive your order soon.

    Regards
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