Well, tx for offer, but I prefer if u can resend me this item . And, I don't doubt in your wish to have good and quality product, but here is what I wrote . I have enought tehnican skill, and if u try what i described, u will ended with same result . This lamp have not enought finishing screw quality, and I write this only to prevent more reclamation . I write again, this is good lamp, but need aditional care to prevent damage . NHF, but I realy wish to someone of your stuff try this yourself : Unscrew and screw upper tap ( that cower glass ) fiew times ( ewen 2-3 ), and third time will be unposibile to unscrew any more.
Hey Ivan, we understand your concerns and as you are our regular mail, we will resend you a brand new A104100JTY. Order number will be emailed to you within 24 hrs.