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Topic:My products never came :(


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  • Abel
    Member
    Posts:5
    5 DinoPoint™ gained for this post
    My products never came :(
    Posted: 11/11/2012 12:42 EST
    I bought two products on September 03:

    - Bass Strap Pin Guitar Effects Pedal (SKU:A2289000GY)
    - QingHuaHuang Individual Musical Instrument Appurtenance Guitar Pickups QH-6A(SKU:A2323000DZ)

    My order status is Shipped since September 12, although I didn't receive my products yet.

    I never had problems with DinoDirect, and I usually receive my order around 30 days after the payment.

    But this time, I've been waiting for 60 days or so. :(

    As if that were not enough, I forgot choose the tracking number option.

    I called to customs house and mail service, but they have nothing for me. :(

    My order ID: 56S83599-DD

    Thanks!
  • DinoLily
    Administrator
    Posts:14428
    1 DinoPoint™ gained for this post
    My products never came :(
    Posted: 11/11/2012 22:17 EST
    Hey Abel, sorry that you still not get your items.
    As two months will be considered lost, we suggest you contact our cs reps on livechat to reconfirm your shipping address so that they will help you solve this problem.
    Don't worry.
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