MY ORDER DATED 16 OCT 2012. AFTER SEVERAL CONTACTS & COMPLAINTS, THE PACKAGE STILL NOT RECEIVED ON 20 DEC 2012. CUSTOMERS NEVER BUY WITH DINO DIRECT!!! YOU WOULD REGRET!! I DO NOT KNOW WHERE MY MONEY HAS GONE!!
We are so sorry about the inconvenience we may cause you. If you still do not get your package in the order, we would like to confirm your package maybe lost on the way to your place. Sometimes, the packages can get lost on the way to our customers' for some reasons. The lost time of the package in your place is about two months from the date we sent the items out. Hope you can understand about this. As to your issue, first, would you please contact our after-sale department to confirm your shipping address, you can contact them directly on this link:
. Second, we have sent you an email about our solutions on your order, please check your email box to confirm which one do you prefer.
Please do keep in mind that our Dinodirect will not cheat any customers. If our customers do not get their packages in the order, we will take our responsibility without any doubts.