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Topic:Not being given enough postage info


GU10 3W 16 Color Change RGB LED Spotlight with Ir Remot...
SKU:A104100JTW
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Reply to this topic Back to topic list (Replies:1 / Views: 599)
  • Daniel
    Member
    Posts:4
    5 DinoPoint™ gained for this post
    Not being given enough postage info
    Posted: 09/14/2012 10:21 EST
    I ordered 6 of these bulbs and I have no tracking info being sent to me and then I have an e-mail saying that the delivery I paid for is not sufficient so it has to be changed. I have looked online and seen many bad comments about this website of people paying their money and not recieveing anything and then not being able to get a refund. It all seems a bit dodgey. I also was not told there will be a 3-5 buisness day wait to preepare when I brought the item I was just told I have paid for the 3-7 working day delivery in which it should be with me by now! Anyone else having problems.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Not being given enough postage info
    Posted: 09/21/2012 02:22 EST

    Quote Content

    I ordered 6 of these bulbs and I have no tracking info being sent to me and then I have an e-mail saying that the delivery I paid for is not sufficient so it has to be changed. I have looked online and seen many bad comments about this website of people paying their money and not recieveing anything and then not being able to get a refund. It all seems a bit dodgey. I also was not told there will be a 3-5 buisness day wait to preepare when I brought the item I was just told I have paid for the 3-7 working day delivery in which it should be with me by now! Anyone else having problems.


    Really sorry that you are saying so.
    There must be misunderstanding. But we are sure to show you that we are not scam, not the one as you say taking your money without providing you any item.
    We have shipping&delivery time frame on
    http://www.dinodirect.com/help/standard-preparing-time-and-shipping-time/currency-CAD.html, clearly states there is 3 to 5 working days' preparation for normal items before shipping, and longer time for other items, like wedding dresses.
    And we checked your order which was shipped out on Sep 14 with tracking number EE667317803CN, is supposed to arrive in 5 to 10 working days after shipping.
    You are going to get your package soon and we do hope you can also understand us.
    Anyway, please be free to contact us first when needed so that we can help you at the very moment.
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