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Topic:Order Question


Reply to this topic Back to topic list (Replies:1 / Views: 533)
  • bluejay
    Member
    Posts:74
    5 DinoPoint™ gained for this post
    Order Question
    Posted: 12/30/2012 14:58 EST
    Hi Dinolily,

    I ordered 2 items on 12/05/2012 with order #95382835-DD but up to date in the "Status History" the order is paid for already but not shipped out.

    Will you check into this and tell me when I will receive the purchases?

    Thank you.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Order Question
    Posted: 12/30/2012 22:37 EST

    Quote Content

    Hi Dinolily,

    I ordered 2 items on 12/05/2012 with order #95382835-DD but up to date in the "Status History" the order is paid for already but not shipped out.

    Will you check into this and tell me when I will receive the purchases?

    Thank you.



    Hi, bluejay
    You changed the color for one item in 95382835-DD, so we made you an new order which is 72997718558-DD. Meanwhile, we have sent the order 72997718558-DD out already on December 13th, the normal shipping time to your place is about 3-5 weeks, so please do not worry, this package is on the way to your place right now, you will get it soon.
    Happy New Year!
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