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Topic:Order approved yet not dispatched.


Reply to this topic Back to topic list (Replies:10 / Views: 798)
  • glenn
    Member
    Posts:11
    5 DinoPoint™ gained for this post
    Order approved yet not dispatched.
    Posted: 10/11/2012 15:20 EST
    Order no: 95N04965-DD

    Was ordered on 30th September. I added Fed Ex delivery as i needed the tablet quickly.

    My order status still shows it as being approved but it hasn't progressed from there yet.

    I tried to open a case to ask why. It was ignored so i have now opened a case (case number: 4203538320) to try and get my order cancelled and my money refunded.

    I'm very unhappy about the whole transaction.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Order approved yet not dispatched.
    Posted: 10/12/2012 00:37 EST

    Quote Content

    I ordered my on the 25th and keep getting told it's because of the national holiday and they will be dispatched in 3 days.... 5 Days later i'm told the same again... Really disapointed in the idinor 'priority on shipping' service...


    Most items have been prepared, Andy. Please trust us that we are sure to arrange you shipping as soon as they pass quality checking.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Order approved yet not dispatched.
    Posted: 10/12/2012 00:30 EST

    Quote Content

    Order no: 95N04965-DD Was ordered on 30th September. I added Fed Ex delivery as i needed the tablet quickly. My order status still shows it as being approved but it hasn't progressed from there yet. I tried to open a case to ask why. It was ignored so i have now opened a case (case number: 4203538320) to try and get my order cancelled and my money refunded. I'm very unhappy about the whole transaction.


    Order 95N04965-DD went through and now, the items are waiting for quality checking. Once ready, we will arrange shipping for you.
    It will not take long.
    Shipping notification will be emailed to you as soon as items were dispatched.
    Your patience is highly appreciated.
  • Andy
    VIP
    Posts:1
    1 DinoPoint™ gained for this post
    Order approved yet not dispatched.
    Posted: 10/11/2012 17:27 EST
    I ordered my on the 25th and keep getting told it's because of the national holiday and they will be dispatched in 3 days....

    5 Days later i'm told the same again...

    Really disapointed in the idinor 'priority on shipping' service...
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