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Topic:Order is idle under "Approved "Status"


Reply to this topic Back to topic list (Replies:4 / Views: 972)
  • bluejay
    Member
    Posts:77
    5 DinoPoint™ gained for this post
    Order is idle under "Approved "Status"
    Posted: 02/23/2013 18:57 EST
    Hi DinoLily,
    I purchased and paid for this item with order no. 6V308503-DD on Feb. 5, 2013 and up to date, it's still approved but not shipped out yet.

    Will you please look into this matter and let me know what's up with the delay?

    Thank you.
  • Venita
    Member
    Posts:8
    1 DinoPoint™ gained for this post
    Order is idle under "Approved "Status"
    Posted: 03/09/2013 03:05 EST
    I have the same issue altho its only been a week. But I see they are very helpful with customer service. So I hope I have no worries. Did you get your stuff yet??
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Order is idle under "Approved "Status"
    Posted: 03/04/2013 00:51 EST

    Quote Content

    Здравствуйте! мой заказ 6Q380891-DD был оплачен 10 февраля 2013г. но почему-то до сих пор в статусе неутвержденные и до сих пор не выслали. почему?



    Hey Aydar,
    We have emailed you our solutions on your order. So would you please have a check and then reply us?
    Waiting for your reply!
  • Aydar
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    Order is idle under "Approved "Status"
    Posted: 03/02/2013 22:12 EST
    Здравствуйте! мой заказ 6Q380891-DD был оплачен 10 февраля 2013г. но почему-то до сих пор в статусе неутвержденные и до сих пор не выслали. почему?
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Order is idle under "Approved "Status"
    Posted: 02/24/2013 23:14 EST
    Hi bluejay,
    We are sorry for the delay! But we have checked for that we are going to pack the item in the order, which means we will send it to you asap! Once we send it out, we will email you shipping confirmation!
    Thanks for your cooperation!
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