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Topic:Orders 767V4933-DD, 92328689-DD


Reply to this topic Back to topic list (Replies:1 / Views: 727)
  • Ruiz
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Orders 767V4933-DD, 92328689-DD
    Posted: 02/28/2013 14:05 EST
    I made orders Orders 767V4933-DD, 92328689-DD, on feb 21, today (feb 28) They haven't being shipped. My order was supossed to be shipped on feb 26 as your help page says (2-5 days for normal stuff) On previous orders you sent me dinopoints as compensation for making me wait. But on my last order (67709298-DD) I had to wait 8 days before you could sent it and I had no compensation at all. I think is not fair that you receive your pay on time and I have to wait that long for you to send it. Your service was much better before, now it seems that you dont care about your clients anymore.
  • DinoLily
    Administrator
    Posts:14324
    1 DinoPoint™ gained for this post
    Orders 767V4933-DD, 92328689-DD
    Posted: 02/28/2013 23:12 EST

    Quote Content

    I made orders Orders 767V4933-DD, 92328689-DD, on feb 21, today (feb 28) They haven't being shipped. My order was supossed to be shipped on feb 26 as your help page says (2-5 days for normal stuff) On previous orders you sent me dinopoints as compensation for making me wait. But on my last order (67709298-DD) I had to wait 8 days before you could sent it and I had no compensation at all. I think is not fair that you receive your pay on time and I have to wait that long for you to send it. Your service was much better before, now it seems that you dont care about your clients anymore.




    Hey Ruiz,
    We are sorry for the inconvenience it may cause you. The items you have bought are really highly demanded. We will do our best to contact the related department to urge the shipment for you.
    Meanwhile, we have emailed you our suggestions on this issue. Would you please check it and then reply us?
    Waiting for your reply!
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