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Topic:Pedido de material no suministrado pero si cobrado


Reply to this topic Back to topic list (Replies:9 / Views: 1024)
  • Manuel
    Member
    Posts:10
    5 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/12/2012 18:29 EST
    Buenas noches

    Que ocurre cuando se ha pagado un articulo, en concreto 3 y no se han recibido y nadie tiene noticias al respecto y no explican nada?

    Pedido 1935I453-DD

    Saludos
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/18/2012 22:04 EST

    Quote Content

    [Q][Q] Very good, I still have no news about the supply order. Regards [/ Q] Hi, Manuel The items are out of stock A1386000BT right now in the order, so we hav three suggestions for you: 1. Take exchange for similar price 2. Take equivalent amount of giftcard, 3. Take refund for out-of-stock items. Which one do you like?


    I prefer refund for the out stock items.
    Thanks[/Q]



    Hi, Manuel
    We will refund you about the items which are out of stock in about 2-3 business days. Once we issue you refund, we will email you, and you can also check the refund in your Paypal account.
  • Manuel
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/18/2012 05:51 EST

    Quote Content

    [Q]Muy buenas,

    sigo sin tener noticias acerca del pedido sin suministrar.

    Saludos


    Hi, Manuel
    The items A1386000BT are out of stock right now in the order, so we hav three suggestions for you:
    1. Take exchange for similar price;
    2. Take equivalent amount of giftcard;
    3. Take refund for out-of-stock items.
    Which one do you like?
    I prefer refund for the out stock items.
    Thanks
  • Manuel
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/18/2012 05:50 EST

    Quote Content

    [Q] Very good, I still have no news about the supply order. Regards [/ Q] Hi, Manuel The items are out of stock A1386000BT right now in the order, so we hav three suggestions for you: 1. Take exchange for similar price 2. Take equivalent amount of giftcard, 3. Take refund for out-of-stock items. Which one do you like?


    I prefer refund for the out stock items.
    Thanks
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/18/2012 00:52 EST

    Quote Content

    Muy buenas,

    sigo sin tener noticias acerca del pedido sin suministrar.

    Saludos


    Hi, Manuel
    The items A1386000BT are out of stock right now in the order, so we hav three suggestions for you:
    1. Take exchange for similar price;
    2. Take equivalent amount of giftcard;
    3. Take refund for out-of-stock items.
    Which one do you like?
  • Manuel
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/15/2012 13:02 EST
    Muy buenas,

    sigo sin tener noticias acerca del pedido sin suministrar.

    Saludos
  • Manuel
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/14/2012 05:28 EST

    Quote Content

    Hola Manuel, Si se refiere al artículo A1386000BT (3 piezas, cantidad total es de USD $ 47.07), nos gustaría decir que tal artículo estaba fuera de stock. Debes sido informado por correo electrónico en noviembre De todos modos, nos preguntamos si prefiere tomar giftcard, cambio o reembolso. Espere su respuesta.


    Buenos dias,

    prefiero reembolso.

    Gracias

  • Manuel
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/13/2012 04:45 EST

    Quote Content

    Hola Manuel, Si se refiere al artículo A1386000BT (3 piezas, cantidad total es de USD $ 47.07), nos gustaría decir que tal artículo estaba fuera de stock. Debes sido informado por correo electrónico en noviembre De todos modos, nos preguntamos si prefiere tomar giftcard, cambio o reembolso. Espere su respuesta.


    No fui informado de las posibilidades que me dice hasta que se envio el pedido y yo vi que lo enviaban de forma parcial, pero esta es la primera vez que me dan alternativas al envio.

    Le he mandado un post con una consulta de alternativa de linterna de su web para que me diga en que se diferencia con la del pedido.

    Saludos
  • Manuel
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/13/2012 04:43 EST
    Buenos dias,
    Buscando alternativas en su web veo lo siguiente a la venta :

    UltraFire ?
    WF-502B T6 Cree (versión mejorada del SSC P7) 5Mode 900Lumens LED linterna antorcha
    por UltraFire SKU: A1386000BR

    Que diferencia hay entre esta y la de mi pedido?

    saludos
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Pedido de material no suministrado pero si cobrado
    Posted: 12/13/2012 03:17 EST
    Hi Manuel,

    If you refer to item A1386000BT (3 pieces, total amount is USD $47.07 ), we'd like to tell you that such item was out of stock.
    You must been informed by email in Nov.
    Anyway, we are wondering whether you prefer to take giftcard, exchange or refund.
    Wait for your reply.
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