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Topic:Problems notification
Reply to this topic Back to topic list (Replies:6 / Views: 360)
  • Josef
    Member
    Posts:18
    5 DinoPoint™ gained for this post
    Problems notification
    Posted: 02/11/2012 10:35 EST
    DinoDirect dissatisfied with the trade, sent a fraction of the ordered goods, then returning the money part, but again I have not received the remaining paid merchandise, from 11/05/2011 to process waiting? no further purchases.
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  • Josef
    Member
    Posts:29
    1 DinoPoint™ gained for this post
    Problems notification
    Posted: 04/24/2012 08:32 EST
    [img][/img] SKU: A28410000B--05/11/2011 $ 15.79 1 lot (3 pieces) 1 piece not
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  • Josef
    Member
    Posts:29
    1 DinoPoint™ gained for this post
    Problems notification
    Posted: 03/13/2012 13:25 EST
    what you sent was only a part, should be 3 pieces ( lucerna) , but you only send one piece, that's the problem.
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  • Josef
    Member
    Posts:29
    1 DinoPoint™ gained for this post
    Problems notification
    Posted: 02/28/2012 03:40 EST
    I buy anything here
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  • Josef
    Member
    Posts:29
    1 DinoPoint™ gained for this post
    Problems notification
    Posted: 02/28/2012 03:36 EST
    it's too late I wait almost a year already useless.I put it into losses. I buy anything here
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  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Problems notification
    Posted: 02/13/2012 03:34 EST
    Dear Josef,

    So sorry to keep you waiting for so long.If you have waited a long time for your order,please click here to have a look:http://www.dinodirect.com/help/missing-time/currency-MYR.htmlWe have standard time for missing package,if your order does not arrive after the estimated missing time,please contact our customer service via live chat at http://bit.ly/ndJyA9,we will give you a best solution then,please do not worry.

    Regards
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  • Kaylene
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    Problems notification
    Posted: 02/12/2012 02:38 EST
    Same experience. Put a claim back through your credit card asap as you are unlikely to ever see your order and good luck getting a full refund.
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