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Topic:RF Single Remote control& Fixing code 1CH Receiver


RF Single Remote control& Fixing code 1CH Receiver Tog...
SKU:A0640000CN
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Reply to this topic Back to topic list (Replies:6 / Views: 1100)
  • eero
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 11/25/2012 16:04 EST
    Product SKU:A0640000CN "Aock® RF Single Remote control& Fixing code 1CH Receiver Toggle Switch" did not work like it says in product description."Operating Type : Toggle(Press button->ON, Press again->OFF)".
    It works like: Press button->ON, Loose button->OFF, is the product description incorrect, or is the product faulty? Order number: Z9668380-DD.
    Need to know, so i can make a new order to the right working product!
  • eero
    Member
    Posts:4
    1 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 02/04/2013 16:24 EST
    [Q]Hello! The third order I got was again the wrong type, the Operating type should be:
    Press button->ON, Press again->OFF. Why is the right type of Receiver so Difficult to get? I am very disappointed to your Service!
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 01/16/2013 01:10 EST

    Quote Content

    Okay, that would be nice.



    Hi, eero
    We will offer you an new order number of the replacement, please check your email box later. Meanwhile, you can contact our customer service to follow up your replacement, here is their link: http://www.dinodirect.com/customerhelp/?customtype=2
    Enjoy your day!
  • eero
    Member
    Posts:4
    1 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 01/15/2013 19:59 EST
    Okay, that would be nice.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 01/15/2013 00:43 EST

    Quote Content

    Hello! I ordered the product for the second time, and I put in a note: Operating Type toggle: (Press button->ON, Press again->OFF). But the product that I got works again as Press button->ON, Loose button->OFF. Tell me please, Can I make it to myself to work like i want. I do not want to order a product for the third time.




    Hey, eero
    We are sorry for the inconvenience it may cause you. Would you mind checking your email box for our solutions? We have emailed you about this issue.
    Waiting for your reply!
  • eero
    Member
    Posts:4
    1 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 01/14/2013 10:56 EST
    Hello! I ordered the product for the second time, and I put in a note: Operating Type toggle: (Press button->ON, Press again->OFF). But the product that I got works again as Press button->ON, Loose button->OFF. Tell me please, Can I make it to myself to work like i want. I do not want to order a product for the third time.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    RF Single Remote control& Fixing code 1CH Receiver
    Posted: 11/26/2012 02:47 EST
    HI eero,

    We consulted the supplier and got such reply as follow:
    There're two modes, one is Press button->ON, Press again->OFF while the other is Press button->ON, Loose button->OFF. As there's no special requirement when you made the order, so item you got was sent as Press button->ON, Loose button->OFF.
    Thus, it is not description problem nor faulty item.

    And if you still need the Press button->ON, Press again->OFF, you may order one and remember put in a note what you want so that we will send you the exact item asked for.

    Your understanding is highly appreciated.

    Any further purchase plan, pls visit here: http://www.dinodirect.com/?Code=OTIYNTQZOTK0NJIXODA5
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