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Topic:Refund by gift card


Reply to this topic Back to topic list (Replies:1 / Views: 670)
  • Hoangoanh
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Refund by gift card
    Posted: 11/08/2012 06:32 EST
    I got refund $61.00 from out of stock items by a gift card. Many time I tried to use as a payment method,it said "invalid" .I kept sending the request another valid gift card with the same amount with but still don't get it straight. They replied but didn't answer my request.
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Refund by gift card
    Posted: 11/09/2012 05:24 EST
    Wondering whether you still remember how long the giftcard was issued and which order was the giftcard issued from.
    We are glad to help and hope you could tell us further information. Or, it'll be better if you could confirm with our cs reps of your giftcard number and password on livechat via http://us.dinodirect.com/customerhelp/?customtype=2. They are sure to assist.
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