[Q][Q]We can check it for you, but would you please first offer us your order number?
We are so sorry about the package you still did not get. But our Dinodirect is responsible, so we will refund you those two orders asap. Please check your bank account later for the refund. Meanwhile, once we refund you, we will email you the refund confirmation.
By the way, we need to make it clear that all products' price is based on the suppliers' price. Your understanding would be highly appreciate!