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Topic:Socorro!!!!!
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  • AnaJulia
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    Socorro!!!!!
    Posted: 01/30/2012 13:39 EST
    I made a purchase request 10/12/2011 - 827Q6588-DD for my credit card, witch has already been paid in the amount of R$ 56,38(fifty-six reais and thirty-eight cents)
    items purchased: A0483000TG = R$ 8,99
    A2464000FN = R$ 47,39
    I received only the first item(A0483000TG) and the other one I did not receive and I wasn't informed why this happened. I would like to get some information on the purchase made and already paid for, because I believe that a well designed site would not get dirty for only R$ 47,39.
    I think there was a misunderstanding. I wait for response. Thank you.
    Ana Júlia - Sao Paulo - Brazil
    email: assuncao51@yahoo.com.br
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Socorro!!!!!
    Posted: 01/31/2012 00:59 EST
    Dear AnaJulia,

    Thanks a lot for your information here.One of the products in your order is out of stock now,we have notified you this issue before.As for this matter,e suggest you contacting our CS department to refund your money or send you a similar product instead.You can contact our customer service via live chat at http://bit.ly/ndJyA9 Your cooperation would be highly appreciated.Have a nice day.

    Regards
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