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Topic:Where is my Order !!!
Reply to this topic Back to topic list (Replies:3 / Views: 118)
  • Karen
    Member
    Posts:6
    5 DinoPoint™ gained for this post
    Where is my Order !!!
    Posted: 02/09/2012 07:28 EST
    What is taking so long for my order you were paid 38 days ago. Giving me a new order number does not reset the clock on when I ordered my dresses.Customer service Team Emily tells you a different story everytime you log on.I want the truth does anyone know what that is?
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  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Where is my Order !!!
    Posted: 02/10/2012 01:23 EST
    Dear Karen,

    Once we shipped out your product,we will email you the tracking number if you have paid for the 2 dollar insurance fee or choose UPS,DHL.Then you could use the tracking number to track your package,would you please check your email inbox to have a check?Or please contact us by live chat at http://bit.ly/ndJyA9 to get the latest information about your package.We hope this helps.

    Regards
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  • Graeme
    Member
    Posts:51
    1 DinoPoint™ gained for this post
    Where is my Order !!!
    Posted: 02/09/2012 15:21 EST
    you have lost your money Im sorry, they have scammed you like they have a lot of us. Good luck with getting something.
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  • richard
    Member
    Posts:59
    1 DinoPoint™ gained for this post
    Where is my Order !!!
    Posted: 02/09/2012 09:52 EST
    Sorry to hear that Karen. Anyways, do you have a tracking number with their carrier yet?

    Visit ther customer portal at http://www.dinodirect.com/HistoryOrder/ and see if you can find your tacking number. Hopefully it ain't FedEx.

    Good luck.
    Quote and Reply
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