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Topic:a partial sending of
Reply to this topic Back to topic list (Replies:7 / Views: 228)
  • Elena
    Member
    Posts:18
    5 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/08/2012 14:30 EST
    Hello! My order 59888C5Y-DD was posted in part. Prompt please, when the will be dispatched the remainder part of the?
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  • Elena
    Member
    Posts:21
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/15/2012 09:40 EST
    Why do you mock your customers? Why are you so brazenly deceive us? Why did you send one and same letter, and do not take any decisions? I have already received such a letter. I was chatting about this problem, I opened it .... But in response, there is no help. Why are you doing fraud, why are you selling a product does not exist? Why did you create the appearance of the work, send us a standard message, and do not solve the problem? How to understand your words
    - "We regret to inform you that the item
    Stylish elegant female classic natural stone necklace hand-rub. 393.88 x 1 to the Order № 59888C5Y-DD is not available. We only have red, white available. Do you take us to update what we have? "
    I'm not clairvoyant, I have no idea what you have there, "only the red, white in the presence of" .... What is it? If I could have shown me a picture of this product .... You promised to give me at least a photo of these products, but they still do not have no ... and I think never will be ... I do not want your unknown "only red, white, in the presence of" ... Such an irresponsible attitude to their customers either on one site. I would not recommend going to your company to anyone, even his enemies!!!
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  • Arturo
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/14/2012 15:29 EST
    I have not received the third part of my order, I only got two and I need one, that I made ??my purchase has arrived since November 2011. Order Number: 93405563-DD
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  • Elena
    Member
    Posts:21
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/14/2012 12:09 EST
    Yes, Rose, is "funny if it were not so sad" ... And say goodbye to your money I do not want to, but intuition tells us that truth can not be achieved. At the moment a negative shopping experience on this site wins ...
    Quote and Reply
  • Rose
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/13/2012 20:58 EST
    I made an order before Christmas, and it arrived on the 4th Jan 2012, as a partial shipment. It is now the 14 of Feb,and I have still not recieved the rest of the order. In spite of numerous enquiries, I cannot get a satisfactory answer, and cannot track it using the EMS tracking!
    I have since made another order, when I was still trusting that the rest of my order would come, for some maternity dresses. I received a notice that they were currently out of stock. Since then I have been told a partial shipment has been made, but cannot track it, using EMS shipping! At this rate, the babies will be born before we get the dresses! We need them NOW! Also their sizing is very hard to understand!!!!
    If the product is not in stock, it should not be advertised!!!
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  • Penny
    Member
    Posts:20
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/13/2012 20:51 EST
    That is always the problem every time you make an order. Get used to it..
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  • Elena
    Member
    Posts:21
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/13/2012 14:31 EST
    You tell that my order you do not have in stock. This is a disgrace. Why did you take the obligations that can not perform. Why do you allow yourself to take money for a nonexistent product. How many more people you can cheat? My product is still sold. You are asking me to replace the "red or white," but do not give any pictures of the goods. How can I choose a replacement only with your words. It's awful. I could not find anything for myself for the same price. Why should I suffer for your fault?
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  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    a partial sending of
    Posted: 02/09/2012 00:50 EST
    Dear Elena,

    Thanks for your concern. Due to the high demand of the item, the processing time may take a bit longer than usual. We will surely send it out as soon as everything is ready. Meanwhile, we will send you the email to notify you once shipped out.

    Regards
    Quote and Reply
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