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Topic:ad product description, Bad customer service
Ultrathin 14inch Atom D2500 Dual-Core CPU 1.83GHz RAM 2...
SKU:A0295000DP
Are you going to buy an ultrathin netbook? We recommend this Ultrathin 14inch Netbook Atom D2500 Dual -Core CPU 1.83GHz RAM 2GB HDD 320GB to you. This 320GB netbook is equipped with a large 14" display that allows users to easily view documents and WebPages. It is ideal for business people on the go, students, children and home users. You can surf the internet, send emails, instant messaging, and study, and compose documents or other things with this 14inch netbook. What's more, the ultrathin netbook adopts 1.83 GHz CPU to ensure the its running speed. Besides, the 320GB netbook is lightweight and compact which easily fits in a book bag or briefcase. You can take this 320GB netbook easily and pull it out anywhere to check your messages, send an email or just browse the web. Practical and reliable, this 320GB netbook will bring convenience to your life.Still don't have an idea about it? Look at the information and pictures below to get a clearer understanding! I'm sure you will want it! Get it now without hesitation! You really deserve to have it! Do not miss it!
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  • Jose
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    ad product description, Bad customer service
    Posted: 02/06/2012 16:03 EST
    Experience: More than 300 dollars expended on their shop

    Conclusion:

    Cons: Bad product descriptions, Bad customer service
    Pros: Good quality, good shipping
    The shipping had some problems but arrived. The real problem was that the web description is wrong and the Laptop only have the potency half that they promise so it is slow. I tried to contact with DinoDirect's customer service but they asked me for videos, photos and they put a lot of problems for 3 weeks. Finally they offer me a 30$ coupon but not compensate the problems. In addition the memory ram of the laptop stopped working, so I think that I will never bought again anything expensive in this shop.

    Conclusion: Even if you are a very good customer for the shop they will treat you badly. In addition, with the bad descriptions you will have problems so never buy anything expensive because they will cheat you.
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    ad product description, Bad customer service
    Posted: 02/06/2012 23:19 EST
    Dear Jose,

    On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us.To solve this problem and improve our service, we will try to give better training to our operators and have stricter company policy to avoid this kind of issue happen again.We know we have disadvantage and flaw and we are sparing no effort to improve and correct.Sincerely hope you could support and trust us as always. Thanks!

    Regards
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