Dear friends, We would like to apologize for all inconvenience you have experienced while hopping with us.Your feedbacks and comments would be highly appreciated for improving our products and service.We know we have disadvantage and flaw and we are sparing no effort to improve and correct.To solve this problem and improve our service, we will try to give better training to our operators and have stricter company policy to avoid this kind of issue happen again.We have comprehensive return process to protect customers' interests.View more details here:[url]http://bit.ly/rPJDJL[/url]. What's more,have you noticed "Package Returning Premium"?Prepay US$ 0.99 premium to cover all returning shipping fee in case you want to return this package.It's our featured service,we always spare no effort to meet you friends' need.However, there is still a long way ahead of us. We believe that with the appreciation and support given from our customers,our family will be one of the most popular and lovely families to visit. Regards

they dont replace item give you a gift card worth a small part of what you paid they are a scam and a rip off just have to look on Ebay and you can get same item now for less than 50% of what you pay here, plus with paypal if it aint working or wrong you can get a refund..not on Dino but then its buyer beware and buy on here at your risk, if you buy here the chances are the item will be faulty or even not arrive...look elsewhere

Why don't you contact them back and get a replacement for those products and also ask them when they will deliver the remaining of the products. __________________ The world is not enough for me [IMG]http://imagicon.info/cat/12-6/vmware_happy.gif[/IMG]