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Topic:proccessing the order this long

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  • Mubark
    5 DinoPoint™ gained for this post
    proccessing the order this long
    Posted: 10/27/2012 04:08 EST
    one of my orders got 18 days delay but I said nothing because China National day.
    But now my order since 11 oct is in processing.
    I got messages it is going to ship 10 days ago!.
    and all the live chat(otta) telling me is to wait more 3 days every time. The reason is that the item is in high demand!!.(16 days)
    my order number is 508146N6593-DD
    I like dinodirect but pleas solve your problems.
  • DinoLily
    1 DinoPoint™ gained for this post
    proccessing the order this long
    Posted: 10/29/2012 01:55 EST
    Dear Mubark, we are sorry for any inconvenience but we do really thank you for your support and understanding.

    Order 508146N6593-DD was shipped out on Oct 28 with tracking number EE738100064CN. Shipping ill take about 5 to 10 working days after shipping.

    As there's a small quality problem of the A1780000PF, we asked the supplier to provide a better one so the A1780000PF will be shipped in a second package, which we will not take any shipping charg.

    Hope you could understand.
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