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Topic:product aftersales serive


Super Noise Reduction Bluetooth Wireless Headset Headph...
SKU:a0099000pj
USD$ 16.99
+
Worldwide Free Shipping
Reply to this topic Back to topic list (Replies:1 / Views: 396)
  • Brian
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    product aftersales serive
    Posted: 11/29/2012 23:25 EST
    Not willing to honor the warranty of this product. Product is of poor quialty. They made an offer to send 2 replacement units then refuse to send them. This company is as bad as it gets. My advice do not buy from them as they do not want to know about you or the product once they have your money. They delete bad reviews or block them. They will probably block this as well. Against fair trade act also better consumers act. BLOODY CROOKS IF YOU WANT ME TO PUT IT BLUNTLY
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    product aftersales serive
    Posted: 11/30/2012 01:09 EST

    Quote Content

    Not willing to honor the warranty of this product. Product is of poor quialty. They made an offer to send 2 replacement units then refuse to send them. This company is as bad as it gets. My advice do not buy from them as they do not want to know about you or the product once they have your money. They delete bad reviews or block them. They will probably block this as well. Against fair trade act also better consumers act. BLOODY CROOKS IF YOU WANT ME TO PUT IT BLUNTLY


    As for the headset A0099000PJ you purchased in March, we have replaced one for you on April 4th. However, you contacted us in October for another two replacements.

    We are sorry the warranty time for the headset is one month after receiving. Since you have used the headsets for more than half a year, we can not replace them for you.
    And we bet no such company will do continue to do exchange for an item which is long over the guarantee priod.

    However, consideing the inconvenience caused and the long-term business relationship with you, we offered you some amount of giftcard. But, you refused.

    Mutual understanding is important. Hope you could also understand.
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