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Topic:refund for late delivery


Reply to this topic Back to topic list (Replies:4 / Views: 644)
  • devlin
    Member
    Posts:6
    5 DinoPoint™ gained for this post
    refund for late delivery
    Posted: 12/03/2012 14:00 EST
    65704107-DD

    Can I get a refund instead? It is not worth the wait, as I need it as soon as possible. When I made the purchase it was clearly stated that the items are in stock, and will be delivered 3-7 days.

    if I do not receive the item within this week (latest friday the 7th)then I demand a refund.


    Thank you.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    refund for late delivery
    Posted: 12/10/2012 04:26 EST

    Quote Content

    can you give an estimation on when I will get the item? if not this friday then when?


    Hi devlin,
    Usually it takes about 3 to 7 working days by DHL to arrive after dispatching.
    But for your order, we've issued a full refund for you as asked.
    Confirmation was sent to your email so that you may check and confirm.
    Anyway, if you have any further purchase plan, check here: http://www.dinodirect.com/?Code=OTIYNTQZOTK0NJIXODA5
  • devlin
    Member
    Posts:3
    1 DinoPoint™ gained for this post
    refund for late delivery
    Posted: 12/05/2012 09:31 EST
    can you give an estimation on when I will get the item? if not this friday then when?
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    refund for late delivery
    Posted: 12/04/2012 21:29 EST

    Quote Content

    65704107-DD Can I get a refund instead? It is not worth the wait, as I need it as soon as possible. When I made the purchase it was clearly stated that the items are in stock, and will be delivered 3-7 days. if I do not receive the item within this week (latest friday the 7th)then I demand a refund. Thank you.


    Hi devlin, as usually such coats need 3 to 7 working days' preparation and another 3 to 7 working days for shipping, we are afraid you cannot receive your item by this Friday.
    Thus, if you really do not want to wait anymore, we can help you cancel the order and issue refund as you requested.
    So, what's your decision?
  • SANJIB
    VIP
    Posts:60
    1 DinoPoint™ gained for this post
    refund for late delivery
    Posted: 12/04/2012 12:11 EST

    Quote Content

    65704107-DD

    Can I get a refund instead? It is not worth the wait, as I need it as soon as possible. When I made the purchase it was clearly stated that the items are in stock, and will be delivered 3-7 days.

    if I do not receive the item within this week (latest friday the 7th)then I demand a refund.


    Thank you.

    There is provision for compensation just before you checkout for payment" DinoDirect's required Processing Time will be 1-3 business days.Once it is out of this range, we will compensate you 50~1050 DinoPoint? accordingly".
    Please check.
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