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Topic:Selling goods require being specialists

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  • Jose
    5 DinoPoint™ gained for this post
    Selling goods require being specialists
    Posted: 01/05/2012 11:55 EST
    Reference is made to many items, but in this case I will speak about RC Helicopters.
    This devices -I mean the expensive ones- require more knowledge that what you presently have.

    The chargers for the battery in the flying device must be sold with different options of sockets; i.e. flat, round or even the one for the UK.

    The emitters, I mean the command unit, must have the option of Mode 1 and Mode 2, and you must issue them as requested by the customer.
    There wer several more details, but this can be enough just to start with.

    And I don't mean something impossible; all your competitors do what I have described above. You are the one and only which don't.

    If there is nobody in your staff with enough knowledge, I would recommend two alternatives:
    - Stop selling this kind of complex goods.
    - Tell the purchasing department to do things right.
  • DinoLily
    1 DinoPoint™ gained for this post
    Selling goods require being specialists
    Posted: 01/06/2012 02:19 EST
    Dear Jose,

    Thanks a lot for your advice.We will take it into our consideration,we will take this matter seriously and try our best to offer more detail information about our products in the near future.We deeply understand your concern,only more information are displayed on our website,can our customers better know the products.We are a growing company,we will continue our effort to make us the better one for you.Wish you a great day.

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