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Topic:Tracking Items


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  • Tamara
    Member
    Posts:3
    5 DinoPoint™ gained for this post
    Tracking Items
    Posted: 05/20/2012 19:12 EST
    I was wondering how long it will take for my Item to be available for tracking I ordered on the 5th and it is not the 21st and I still cant track my item or anything my order number is 3558L572-DD can someone please check what is going on with this.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Tracking Items
    Posted: 05/21/2012 01:39 EST

    Quote Content

    I was wondering how long it will take for my Item to be available for tracking I ordered on the 5th and it is not the 21st and I still cant track my item or anything my order number is 3558L572-DD can someone please check what is going on with this.


    Dear Tamara,

    Thanks for your information here. We are sorry to keep you waiting for so long. However, the products in your order need certain custom time. Our related department is preparing for your package now. We have requested our warehouse to speed up the process and send the products as soon as possible. Please kindly wait more time for that. Thank you. If you have any further questions about your order, please contact our customer service rep via the email, or online live chat for direct answers:http://www.dinodirect.com/customerhelp/currency-USD.html, our colleagues would be so glad to help you all the time.

    Regards


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